FAQ’S

By federal law, all firearms must be shipped to a valid Federal Firearms License holder. Firearms WILL NOT be shipped to a customer’s residence. We can ship to the FFL of your choosing that is near you. Select an FFL from our available list during checkout, or have your chosen FFL provide us with the license, referencing your name and order number, after purchasing.

Please follow our guidelines for returning an item and view our Returns page. Be aware that ammunition and food are not returnable or refundable; all sales are final.

If you cannot remember your password, click “Forgot Password” and enter your email address into the field provided. Hit “Reset Password” and you will receive an email with instructions to reset your password

Due to shipping restrictions, we are unable to ship to APO/FPO addresses.

Due to the sales tax law changes the past couple years, tax may be charged depending on your home state. The tax is calculated based on your location.

Processing times prior to shipment of firearm orders are normally one to three business days providing the FFL information for your purchase is provided to us. Non-firearm orders normally process for shipment within one to three business days after we receive your payment.

PLEASE NOTE: Processing times are separate from actual shipping times.

If we are shipping you a firearm, we MUST have a valid copy of your dealer’s FFL (Federal Firearms License) BEFORE we can ship your gun. PLEASE NOTE: In times of high order volume these processing times may increase.

For further specifics on shipping procedures please see our Shipping page.

Once we receive you order, you will receive a confirmation email with your order number via the email address you provided for your account. When your order is shipped you will receive another email with your UPS tracking number.

Please email us to reach a Guns for sales USA associate. We would be happy to send you another copy and/or confirm your order and email address.